Real-time feedback and rewards designed for hospitality

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You Give, You Get

Your guests value feeling heard, and that connection builds loyalty. Yonmo keeps those connections strong by making it easy to get real-time feedback and offer personalized rewards, so your guests feel appreciated and you get loyalty in return.

• 👀 See how it works

It starts with a token.

A single token is all it takes to start building deeper connections with your customers – reward loyalty, get actionable feedback, drive social engagement. You can directly issue a token a number of ways – QR code, one-time link, public drop link.Or, you can give them to your customers automatically when they do something for you – vote in a poll for the next flavor they want, complete a survey on the best times for your classes, or attend an event.

• 🖐️ Try claiming a token

This token gets you a free 30-minute tech consultation about anything you like for a limited time.

And then comes redemption.

Scan a QR code on-site to get priority seating, tap to score a free ticket to an event, automatically schedule a complimentary consultation. With Yonmo, you can seamlessly integrate tokens into your customer journey, transforming ordinary moments into opportunities for growth and building better relationships.

There's always more to learn about your customers, and ways to make them happier.

Your point-of-sale data, your exit surveys, and other tools help you understand what your customers like and dislike. But do you get enough data, and the right kind of data from them?Real-time incentivized feedback ensures your customers tell you what they want and how they feel right when the experience is happening, giving your deeper insights and the opportunity to always make things right with your customers.

• 🗳️ Try voting in a poll

"We cut our new flavor development cycle from 7 days to 1 to 2 days with Yonmo. It’s made our processes across R&D, marketing, and operations much easier and faster."

- Hiroko Hongyok
Founder of Thank You Cup

Your tokens can be redeemed anywhere with any business you choose.

Tokens are platform agnostic when used in-person, enabling businesses to seamlessly collaborate and reward customers across different points of sale, events, and more, breaking down barriers for cross-business referrals and promotions.

"As a solopreneur, Yonmo has freed up hours of time I used to spend on manual tasks, letting me easily reward and credit my customers on the spot, and tackle more things that impact my business."

- Andrea Lo
Founder of Toronto Dating Hub

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• Terms

Terms of Service

Last updated: April 16, 2024
1. Acceptance of Terms

By accessing and using the Yonmo web application, you agree to be bound by these Terms of Service, which establish a contractual relationship between you and Yonmo. If you do not agree to these Terms, you may not access or use the application. These Terms expressly supersede prior agreements or arrangements with you. Yonmo may immediately terminate these Terms or any services with respect to you, or generally cease offering or deny access to the services or any portion thereof, at any time for any reason.
2. User Accounts

Users must register for an account by signing in through Sign in with Apple or Sign in with Google. Each user is responsible for safeguarding their account and any activities conducted therein. Users agree to notify Yonmo immediately of any unauthorized use of their account. Yonmo is not liable for any loss or damage arising from user failure to comply with this requirement.
3. Services Description

Yonmo offers a digital platform enabling interactions between customers and businesses, facilitating user engagement activities such as participation in polls and providing feedback which may result in the issuance of digital tokens called "VIP Tokens".
4. VIP Tokens

Issuance and Use of VIP Tokens: VIP Tokens may be granted to users as a reward for engaging activities within the platform. These tokens are issued as digital assets on a blockchain in the form of ERC-721 and ERC-1155 tokens.- Blockchain Dependence: The operation and reliability of these tokens depend on the blockchain technology used. Users are responsible for understanding the associated technologies and risks.
- Wallet Integration: Tokens are stored in a digital wallet that is automatically created for users when they register. Users are responsible for all activities that occur within their wallet and must safeguard their wallet credentials.
- No Guarantee of Issuance: The decision to issue tokens is at the sole discretion of Yonmo and participating businesses. There is no guarantee that users will receive tokens for any given activity.
5. Prohibited Activities

Users are prohibited from:- Using the service for any unlawful purpose;
- Engaging in any activity that interferes with or disrupts the service (or the - servers and networks which are connected to the service);
- Attempting to copy, duplicate, reproduce, sell, trade, or resell our services for any purpose without explicit permission from Yonmo;
- Reverse engineering any aspect of Yonmo in an attempt to access source codes, underlying ideas, or algorithms.
6. Intellectual Property

The service and all content, trademarks, and data on it are the exclusive property of Yonmo or its licensors. No transfer of intellectual property is made through your use of the service. You may not use content from our service unless you obtain permission from its owner or are otherwise permitted by law.
7. Warranties

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE." Yonmo DISCLAIMS ALL REPRESENTATIONS AND WARRANTIES, EXPRESS, IMPLIED, OR STATUTORY, NOT EXPRESSLY SET OUT IN THESE TERMS, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. IN ADDITION, Yonmo MAKES NO REPRESENTATION, WARRANTY, OR GUARANTEE REGARDING THE RELIABILITY, TIMELINESS, QUALITY, SUITABILITY, OR AVAILABILITY OF THE SERVICES OR ANY SERVICES OR GOODS REQUESTED THROUGH THE USE OF THE SERVICES, OR THAT THE SERVICES WILL BE UNINTERRUPTED OR ERROR-FREE. Yonmo DOES NOT GUARANTEE THE QUALITY, SUITABILITY, SAFETY OR ABILITY OF THIRD PARTIES. YOU AGREE THAT THE ENTIRE RISK ARISING OUT OF YOUR USE OF THE SERVICES, AND ANY SERVICE OR GOOD REQUESTED IN CONNECTION THEREWITH, REMAINS SOLELY WITH YOU, TO THE MAXIMUM EXTENT PERMITTED UNDER APPLICABLE LAW.
8. Assumption of Risks

YOU ACKNOWLEDGE AND AGREE THAT THERE ARE INHERENT RISKS ASSOCIATED WITH UTILIZING AN INTERNET-BASED SERVICE THAT INCLUDES BLOCKCHAIN TECHNOLOGY AND INTERACTING WITH OTHER USERS IN PERSON. SUCH RISKS INCLUDE BUT ARE NOT LIMITED TO THE RISK OF LOSS OF PRIVATE KEYS, THEFT OF CRYPTOCURRENCY ASSETS, DATA LOSS, AND HACKING. THE USE OF BLOCKCHAIN TECHNOLOGY CREATES AN IRREVOCABLE RECORD OF TRANSACTIONS, AND YOU ACKNOWLEDGE THAT YOUR TRANSACTIONS MAY BE IRREVERSIBLY RECORDED. YOU ARE ADVISED TO SAFELY AND CAUTIOUSLY INTERACT WITH OTHER USERS OF THE SERVICE. BY USING THE SERVICE, YOU AGREE TO ACCEPT SUCH RISKS AND YONMO IS NOT RESPONSIBLE FOR THE ACTS OR OMISSIONS OF USERS ON THE SERVICE.
9. Indemnification

You agree to indemnify and hold Yonmo and its officers, directors, employees, and agents harmless from any and all claims, demands, losses, liabilities, and expenses (including attorneys' fees), arising out of or in connection with: (i) your use of the service or services or goods obtained through your use of the service; (ii) your breach or violation of any of these Terms; (iii) Yonmo's use of your User Content; or (iv) your violation of the rights of any third party, including Third Party Providers.
10. International Use

Yonmo makes no representation that the Yonmo Software is available to or appropriate for access or use outside the United States of America. Any access to or use of the Yonmo Software in or from any territory or jurisdiction in which it is unlawful to do so is strictly prohibited. You agree that all such acts are at your own risk and that you will comply with all applicable rules, regulations and laws, including, without limitation, all laws and regulations in respect of export control.
11. Copyright and Intellectual Property Notice Policies

To file a notice of copyright infringement respecting any Yonmo Software content, you must provide a written notice to us that complies with applicable law (including, in the U.S., the Digital Millennium Copyright Act). To do so, please send a DMCA Takedown notice to [email protected].
12. Applicable Law

The laws of the State of New York and the United States will govern these Terms of Use and any dispute of any kind between you and Yonmo arising out of or in connection with these Terms of Use, or any subject matter hereof or thereof (including, but not limited to, any Yonmo Software content), without regard to principles of conflict of laws.
13. Disputes; Binding Arbitration; Waiver of Right to Class Action

Any dispute relating in any way to your access to or use of the Yonmo Software, any products or services marketed, sold or distributed on or through the Yonmo Software, or these Terms of Use, shall be resolved in a binding arbitration proceeding to be held in New York, NY, U.S.A. in accordance with the Commercial Arbitration Rules of the American Arbitration Association. The arbitrator may award attorneys’ fees and other related arbitration expenses, as well as pre- and post-judgment interest on any award of damages, to the prevailing party, in their sole discretion. The parties agree that one arbitrator shall be required. Any award of the arbitrator shall be deemed confidential information, except to the extent public disclosure of such information is required by applicable securities laws or regulations. Further, to the fullest extent allowable by law, you explicitly agree and covenant to waive any and all right to join any class action law suit, litigation, or group proceeding against Yonmo, including, but not limited to, actions under the Federal Rules of Civil Procedure Rule 23. Notwithstanding the above, Yonmo shall have the right to apply for an injunction or other emergency relief in any jurisdiction.
14. Equitable Relief

You understand and agree that money damages would not be an adequate remedy for any breach by you of these Terms of Use and that Yonmo shall be entitled to equitable relief, including preliminary and permanent injunctions and specific performance, as well as recovery of its court costs, expenses and reasonable attorneys’ fees, if you breach or threaten to breach any provision hereof or thereof. Such remedies shall not be exclusive, shall be in addition to all other remedies available at law, equity or otherwise for your breach of these Terms of Use, and shall be available to Yonmo without requirement that it post any bond or prove any actual damages.
15. Terms of Agreement; Severability

Except as otherwise expressly agreed to by Yonmo in writing, these Terms of Use and the Additional Terms: (a) constitute the entire agreement between you and Yonmo with respect to the subject matter hereof, including, but not limited to, your access to and use of the Yonmo Software; and (b) supersede all prior representations and agreements, whether oral, written or other, between you and Yonmo with respect to such subject matter.No terms or conditions of any purchase order, agreement, offer, sales or order acknowledgment, or other document or communication that is different from, inconsistent with or contrary or in addition to these Terms of Use or any of the Additional Terms shall be of any force or effect unless accepted in writing by Yonmo. The Additional Terms of your agreement with Yonmo with respect to any specific content or feature of the Yonmo Software are provided via links that will appear in or through your use of that content or feature. Certain Additional Terms can be found, for example, in the Privacy Policy.If any provision of these Terms of Use or of the Additional Terms is held to be void, invalid or unenforceable in any jurisdiction, the provision shall be severable without in any manner affecting its validity or enforceability in any other jurisdiction or the validity or enforceability of the remaining provisions in that or any other jurisdiction. Such severed provision shall be deemed modified to the limited extent required to permit its enforcement in a manner that most closely reflects the intention of the parties as expressed in these Terms of Use and the Additional Terms.
16. Privacy

Please refer to our Privacy Policy for information about how we collect, use, and share your information.
17. Accessibility

For questions or concerns about accessing our service, please contact us at [email protected].
18. Questions

For questions or inquiries, please contact us at [email protected].
19. No Ideas Accepted

Yonmo does not accept ideas, concepts, or techniques for new services or products through this service. If such information is received, it will not be considered confidential and Yonmo will be deemed free to use, communicate and exploit such information in any manner it chooses.
20. Third Party Marks and Affiliation

Yonmo is not affiliated with any other companies or brands mentioned on the service. All third-party trademarks are the property of their respective owners.
21. Links to Other Sites

Our service may contain links to third-party websites or services that are not owned or controlled by Yonmo. Yonmo has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party websites or services. You further acknowledge and agree that Yonmo shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such websites or services.